Stephen Richards Covey (Salt Lake City, Utah,
United States, October 24, 1932 - Idaho Falls, Idaho, United States, July 16, 2012)
was a lawyer, writer, lecturer, professor and US religious known for being the
author selling book: the Seven Habits of Highly effective people. Wildly
popular throughout the 1990s and into the twenty-first century, Stephen Covey
(1989) has changed the face of many an ambitious manager’s bedside table.
Covey claims that highly effective people have
seven habits that make them very successful in life and business:
1. Be
proactive
2. Begin
with the end in mind
3. Put
first things first
4. Think
win – win
5. First
understand, and then be understood.
6. Synergise.
7. Sharpen
the saw.
In addition, Covey argues that highly effective
managers do exactly what they feel is both right and important, and they do it
consciously.
The seven habits model is a theory that tries
to give an insight into why successful people are successful in both business
and personal life. It is therefore highly applicable for leaders and managers.
The model provides a self-help programme, based
on an inside-out approach. According to Covey, our personal paradigms affect
our interactions with others, which in turn affect how others interact with us.
Improving interactions thus stars with a
thorough understanding of our own paradigms and motives. To become successful,
one should examine how effectively one acts and interacts.
According to Covey, one first has to break
loose from being dependent on others.
People may become independent by adopting the
first three habits:
Be proactive. From now on, you take
responsibility for your own behavior. You do not blame circumstances,
conditions, or – perhaps most importantly – your conditioning for your
behavior.
You actively choose your response to any
situation and any person. You must be prepared to respond in a way that makes
you feel proud. If that requires extra hard work or makes you feel
uncomfortable, so be it.
Begin with the end in mind. When, and whatever
you undertake, you must visualize the result of future that you want to
achieve. You must have a clear vision of where you want to go, or you will not
go there at all. You must know exactly what you want to accomplish, or you
choose not to accomplish it at all.
You live your life and make decisions according
to your deeply held beliefs, principles or fundamental truths.
Put first things first. By taking full control
and remaining disciplined, you can focus on the most important, but not
necessarily the most urgent activities.
Covey’s list of such important activities
includes buildings relationships, writing a personal mission statement, making
a long-range plan, doing you workout, and preparing for that presentation, next
week. Do all those things now that otherwise would be squeezed in at the last
minute delayed or even dismissed.
They will help you eliminate those urgent
activities that recently topped your over-loaded to-do list, but really were
not as important. Now that you have reached the point of being independent, and
you are using your time to pursue your must important goals in life
effectively, you must increase your
effectiveness with others around you.
Think win-win. You must believe in “abundance”:
there is plenty for everyone.
One person’s success does not necessarily
require someone else’s failure. You seek
solutions to problems that allow all parties involved (including yourself) to
benefit.
Understand first, before trying to be
understood. By this means you can make people around you feel like winners. You
might actually learn something from them in the process, now that you have
finally decided to shut up and listen. In fact, you must listen with the firm
intention of understanding the other person fully and deeply on an
intellectual, analytical and emotional level.
Diagnose before you prescribe, says Covey.
Synergise. Finally, you need to open your mind
to fresh, creative ideas. You become and agent for innovation, a trailblazer
and a pathfinder. You are convinced that the whole is greater than the sum of
its parts. You value differences between people and try to build upon those
differences. You think of creative ways to resolve conflict.
Sharpen the saw. You have now reached a stage
of interdependence. You are effective and admired by family, friends and
co-workers. Nevertheless, you should never allow yourself to rest on your
laurels. You must constantly try to improve yourself, and retain a relentless
eagerness to learn and explore.
The question is, what drives people to do the
things they do, and low can they become happy doing them? Covey appeals to
business managers and all other professionals who take themselves seriously, by
bringing it all back to one commonly understood concept: effectiveness. What
happened to that world trip you dreamed of 20 years ago? Effectiveness, and
having the time to do all those important things that make us love life and
others love us, is the ultimate dream of the overworked manager. Key management models Marcel Van Assen –
Gerben van den Berg & P. Pietersma
We hope
this summary is to your liking. We appreciate any suggestions and comments you
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The
dorbaires team
www.dorbaires.com
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